Privacy Policy

Last updated: June 12, 2025

This Privacy Policy describes how Navilu ("we", "our", or "us") collects, uses, and protects your personal information when you visit or interact with our website https://navilu.in.

1. Information We Collect

We may collect the following types of information when you visit our website:

• Personal Information: such as your name, email address, phone number, or shipping address, when voluntarily provided via forms or checkout.
• Usage Data: including IP address, browser type, pages visited, time spent, and referring URLs.
• Cookies and Tracking Technologies: used to enhance user experience and analyze site performance.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our products or services
• Respond to inquiries and customer support requests
• Send updates, newsletters, or marketing messages (only if you opt-in) via SMS, Email, WhatsApp by us or our affiliated thirdparty services.
• Analyze website usage and improve functionality
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers who assist in operating our website or business
• Legal authorities when required by law
• Payment gateways and logistics providers, solely for order fulfillment

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction using industry-standard measures.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent to marketing communications
• Request data portability (where applicable)

To exercise these rights, please email us at support@navilu.in.

6. Cookies

We may use cookies to remember preferences and analyze website usage. You can disable cookies via your browser settings, though some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@navilu.in